Shipping Policy

At PurityCoffeeSale.com, we know that once you've decided to invest in your health with our high-antioxidant coffee, you don't want to wait long to enjoy it. We have designed our shipping process to be fast, reliable, and transparent, so you always know when to expect your order.

This policy outlines everything you need to know about how we get your coffee from our facility to your cup.

Order Processing Time

We take great care in preparing your order to ensure it arrives in perfect condition.

All orders are processed within 1 to 3 business days after your purchase is confirmed. Business days are Monday through Friday, excluding federal holidays.

Once your order has been processed and is ready to leave our facility, you will receive a shipping confirmation email.

Shipping Time and Delivery Window

After your order has been handed over to our shipping carrier, you can expect it to arrive within 6 to 12 business days.

Delivery times are estimates provided by our carriers and are calculated from the date your order ships, not the date you placed the order. While most packages arrive within this timeframe, occasional delays during transit can occur due to weather, carrier volume, or other unforeseen circumstances.

Shipping Destinations

We are proud to serve health-conscious customers across the globe. We currently ship to addresses worldwide, including:

• All addresses within the United States (including Alaska, Hawaii, and APO/FPO addresses).

• International destinations around the world.

Shipping Carriers

To ensure your coffee reaches you safely and efficiently, we partner with reliable, trusted carriers such as USPS, UPS, and other reputable international shipping services. The carrier used for your specific order will depend on your location and the size of your package.

Order Tracking

We believe in keeping you informed every step of the way.

As soon as your order ships, we will send you a shipping confirmation email that includes a tracking number and a link to follow your package's journey. You can use this tracking number to check the real-time status of your delivery.

Please allow up to 48 hours after receiving your shipping confirmation for the tracking information to update with the carrier.

Shipping Address

Please ensure that your shipping address is entered correctly at checkout. We are unable to redirect orders once they have been dispatched. If you realize you have made an error with your address, please contact us immediately at [email protected], and we will do our best to assist you before the order ships.

Lost or Delayed Packages

While we partner with reliable carriers, occasionally packages are delayed or lost in transit.

If your tracking information shows no movement for an extended period, or if your package has not arrived within the expected 6 to 12 business day window, please contact us. We will open an inquiry with the carrier on your behalf and work diligently to resolve the issue.

International Shipping and Customs

For our international customers, please note that your package may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient.

Unfortunately, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so we recommend contacting your local customs office for more information.

Contact Us

If you have any questions about our shipping policy or the status of your order, we are here to help.

Please email us at [email protected], and a member of our team will get back to you as soon as possible.